Privacy Policy

This Privacy Policy includes important information about your personal data and we encourage you to read it carefully.

Welcome

1. Personal Data We Collect and How We Use and Share It EoD-Enterpriseondemand (Developed and Owned by Bizalliance Technologies Pvt Ltd) collects personal data from end users, vendors, and contingent workers to provide our SaaS offerings and support client operations. The data is used strictly for operational, legal, and contractual purposes and is shared only as necessary to fulfill these purposes.

2. End Users2.1 Personal Data We Collect About End Users Name, email address, and contact information Account credentials for authentication and authorization Usage data for monitoring, troubleshooting, and improving service delivery Any additional information required by clients for service provisioning
2.2 How We Use and Share Personal Data of End Users To create, manage, and maintain user accounts To facilitate access to client services and applications For internal reporting, monitoring, and service improvement Shared with authorized personnel or systems for operational purposes

3. Sharing of Personal Data Personal data is not shared with third parties unless required by law, regulation, or client instruction Data may be provided to government agencies strictly in accordance with applicable data protection laws External devices, external mail, or unauthorized file transfers are prohibited

4. Legal Bases for Processing Personal Data Consent: Personal data is collected with user or client consent where applicable Contractual Necessity: Data processing is required to deliver SaaS services and meet contractual obligations Legal Obligation: Data processing is necessary to comply with legal requirements Legitimate Interests: Processing necessary to maintain security, prevent fraud, or ensure the integrity of services

5. Your Rights and Choices

5.1 Your Data Protection Rights Access: Request access to personal data processed by EoD Correction: Request correction of inaccurate or incomplete personal data Erasure: Request deletion of personal data where applicable Objection: Object to processing under applicable legal frameworks Restriction: Request limitations on processing of personal data Portability: Request transfer of personal data in a structured format

6. Security and Retention Data is secured using encryption at rest (AES-256) and in transit (HTTPS/TLS 1.2+) Access is controlled via IAM roles, RBAC, and MFA Monitoring of system and access logs is conducted continuously Personal data is retained only as long as necessary for service delivery or as required by law, and securely deleted thereafter

7. Jurisdiction-Specific Provisions EoD complies with relevant local laws, regulations, and client contractual obligations Any deviations required by specific jurisdictions will be communicated and implemented accordingly

8. Contact Us   For any questions, concerns, or requests regarding your personal data, please contact:   DevOps Leader / Data Privacy Officer.   Email: hello@enterprise-ondemand.ai